Affecting Other - Email Phishing

• 17/01/2025 10:22
• Last Updated 18/01/2025 10:34

Network Status Update: Phishing Email Alert

We are aware of a phishing email that has been circulating, falsely requesting recipients to update their payment details. These emails are not from us, and we want to reassure you that our systems and your email accounts have not been compromised.

The senders of these phishing emails have exploited public nameservers to scrape domain information and are targeting commonly used email addresses such as info@ and accounts@.

What You Need to Know

• If you receive an email requesting payment information or account updates, please do not click any links or enter any personal information.
• If you suspect you have clicked a link and entered sensitive details, you can reset your password via the link here https://www.unlimitedwebhosting.co.uk/client/password/reset
  
  If you are having issues updating those passwords or have any issues/concerns please get in touch with our support team. 

Actions Taken

• We have submitted a takedown request to both the sender of these phishing emails and the hosting provider of the fraudulent site.
• Our team continues to monitor the situation to ensure your security.

Stay Vigilant

Always verify the sender's email address and avoid clicking links in unsolicited messages. If you are unsure, forward the email to our support team for verification before taking any action.

Your safety is our priority, and we thank you for your cooperation and vigilance.