Mail Guides

How to set up a DMARC record in cPanel

In this guide, we’ll walk through the steps of setting up a DMARC (Domain-based Message Authentication, Reporting, and Conformance) record for your domain in cPanel. DMARC, SPF and others help protect your domain from email spoofing and phishing attacks. By

How to migrate emails with Outlook

A big blocker for many manual migrations is transferring emails from one server to another. Luckily if you add email to Outlook then you will be able to export existing emails and then import them back into your new hosting account. In this guide we’ll

How to change contact emails in Plesk

When creating a Plesk account you are required to enter a contact email, this is important for a few reasons as without a contact email you would not receive important alerts, account notifications, renewal reminders and resource usage warnings. And, you

How can I create an out of office reply?

Roundcube is an excellent free open-source webmail solution with an easy to use interface. It is available for all of our shared hosting customers and can also be easily setup on a LAMP stack server. In this guide we’ll walk through how to access

What is POP3 and how does it work?

Post Office Protocol version 3 or POP3 (POP), is one of the most widely used mail server protocols for retrieving email to a local device. It was designed to be simplistic and efficient, allowing users to download messages from the mails server to be stored

How to track an IP address using Gmail

In this guide we will inform and guide you on how to easily track an IP address using Gmail. By doing this you easily gain an accurate estimation of the senders location which can help identify whether the email is legitimate or a phishing attempt. Tracking

Add or edit SPF records

SPF or Sender Policy Framework is a published DNS record specifying domains or IP addresses authorized to send emails for a domain. Inbound emails that do not match the published SPF are spam. SPF records help authenticate the email sender against a list of

How to fix greyed out Roundcube mail

When managing emails on your hosting account with Roundcube webmail, may have encountered the issue of mails being greyed out in your inbox. This issue usually occurs after a server transfer due to incorrect configuration and can be easily resolved by

Secure mail with SSL on Plesk

When you send and receive email via your domain name using IMAP, POP, and SMTP, you should secure the mail with an SSL/TLS certificate. This provides increased security to your mail, allowing you to use secured ports during setup and enhancing your

Add a custom email domain to iCloud Mail

What is iCloud Mail? iCloud Mail is Apple’s mail service, use it to create an email address to use across all Apple devices. Emails set up in iCloud should have either an @icloud.com, @me.com, or @mac.com email address. Since the introduction of

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