How do I change my contact details?

Why is it important to have correct contact details?

Keeping your contact details up to date in your cPanel hosting control panel is crucial for seamless operation. Without accurate details, you risk missing important notifications about updates or changes to your control panel, whether performed automatically or manually. For instance, you might not receive alerts about critical issues such as a failure to secure your domain with AutoSSL, which could in turn signal larger problems such as DNS errors. Receiving these notifications is essential for maintaining your business operations, even if some alerts turn out to be false positives.

Account recovery is another critical consideration. If you’re unable to access your site, it might be due to incorrect or forgotten login details. In such cases, resetting your password typically involves receiving a reset link via email. Without accurate and up-to-date contact information, this email may not reach you, delaying your ability to regain access to your account and potentially disrupting your operations.

cPanel Guide

1. First you will need to login and to you cPanel control panel, if you don’t know how to do that you can learn more about accessing your control panel.

2. From the main page of cPanel scroll to preferences and click on “Contact Information“ this page allows you to edit existing contact information.

3. Moving on to change the existing information by entering new values in the primary and secondary email (optional as a backup) and your cPanel account password. You can also add an API key if you area using Pushbullet notifications which go directly to your set devices.

4. Finally, from this page you can change what notifications you receive customising it to what you think is most important. When you are happy with your changes click “Save”.