How do I change my contact details?
Why is it important to have correct contact details? Keeping your contact details up to date in your cPanel hosting control panel is crucial for seamless operation. Without accurate details, you risk missing important notifications about updates or changes to
How to edit your DNS zone
The ability to make changes to your DNS zone easily is a key feature of a web hosting service. Both the Zone Editor tool in cPanel and the DNS Editor in Plesk enable stress free management over DNS records for domains set up in either control panel. Allowing
Why can’t I access my site?
On occasion attempts to access your website might fail preventing your site from loading with or without any error messages. There are many reasons this occurs understanding the main causes helps diagnose and resolve issues getting your site back online. Some
Connect with a CLI over SSH
SSH or Secured Shell is a network protocol that allows you to connect and manage a server via a CLI or command line interface. This is perfect for power users who have more advanced knowledge. When used correctly, these commands can significantly increase the
Manage Account Security
Passwords are crucial for securing your account access & personal information online. A strong password is complex, unique, and difficult to guess or crack and can significantly reduce the risk of cyber attacks. The best practices for password creation
Access your control panel
To access either your cPanel, WHM, or Plesk control panel you must first purchase either a cPanel hosting account or a Plesk hosting account or have a licensed product on your VPS hosting package. There are two ways to do this. Either through our client area
Manage payment details
Keeping track of your spending across our services helps you better manage your account. And, enables forecasts and subsequent plans. This is especially true for business owners, who need to create budgets and have auditable billing records. Being able to
Manage nameservers
Nameservers exist to make navigating the internet easier. They contain specific information pertaining to a domain’s DNS records, which guide requests to the relevant services, including the website itself via A and AAAA records but also Email via MX.
How do I complete a domain transfer?
When you purchase a domain name, you become the domain registrant. That means the registrar has notified the registry, you have full control over that domain name for a specified period. This period is how long you have registered the domain; it can be as
